Frequently Asked Questions

 

How does my facility become a member of The Senior Network (TSN)?

What are the Senior Facility Membership Qualifications?

Why does my facility have to qualify to become a TSN Member?

How can TSN provide all of the information free of charge?

How many members does TSN have nationwide?

Who do I contact at TSN for additional information?

How do I order a free TSN program?

What is the TSN Wall Information Board?

How long does it take to become a TSN Member?

Why does our site have to sign an Agreement?

What are my responsibilities as a TSN member?

Our site has no room for a board or doesn’t meet your requirements, but would like to receive seminar programs and other materials. Can we do so?  


 

How does my facility become a member of The Senior Network?

If your senior facility qualifies for TSN Membership, we will send your facility a Membership Agreement to be completed on behalf of your facility.  There are certain membership qualifications that need to be met before your facility can become a TSN Member.  If your site does not qualify for TSN membership, your facility will be notified, and added to our Affiliate Program.  Sites that become Affiliates of our organization are offered some of our free programming. Although our Wall Information Board is reserved for Members only, Affiliates can occasionally take advantage of some of our other free programs.

 

What are the Senior Facility Membership Qualifications?

Becoming a member of The Senior Network is easy.  There's no cost, and no risk.  However, senior facilities must meet the following qualification criteria:

  1. Must be a senior-focused facility or program, such as, but not limited to:
     
        Senior Activity/Community/Recreation Center
          Senior Living Facility for Active, Independent Adults
          YMCA/YWCA with an Active Older Adult Program
          • OASIS site
          • Hospital senior program
          • RSVP program

  2. Senior facilities must be open to senior attendees at least five days per week and a minimum of four hours per day. 

  3. Senior facilities must have regularly scheduled on-site activities and programs for members/clientele.

  4. Senior facilities must have a minimum number of daily senior attendees (generally at least 75 seniors attending per day, or residing at location). 

  5. Senior facilities must have a high traffic-area in facility in which to hang the TSN Wall Information Center.

To find out if your site qualifies, please complete our no-obligation on-line Application for TSN Membership, or just call us at 1-800-275-2767, ext. 5 and ask to become a member today!

 

Why does my facility have to qualify to become a TSN Member?
TSN realizes that there are thousands of senior facilities nationwide that would like to become members of our organization.  However, because everything TSN provides is free of charge, we must restrict the number of facilities that can join our membership network and limit the number of free memberships provided.  TSN does, however, offer an Affiliate membership, which senior facilities that do not qualify for membership can join in order to have the opportunity to receive some programs on a more limited basis.

 

How can TSN provide all of the information free of charge?
There is no cost to join, be a part of, or obtain any of the programs provided by The Senior Network. This is possible because TSN programs are supported by corporate sponsors who are interested in providing free information to mature adults. These sponsors provide funding to TSN so that everything the senior facility receives is completely free of charge.

 

How many members does TSN have nationwide?
TSN maintains an exclusive Membership network of 2,400 senior facilities nationwide.  We must limit the number of members we accept since everything provided by TSN is free of charge.  TSN also works with thousands of additional sites on an Affiliate basis.

Who do I contact at TSN for additional information?
TSN is available to answer any questions, or discuss any issues you may have.  Please feel free to contact the Community Outreach Department at your convenience at 1-800-275-2767 ext 5.

How do I order a free TSN program?
TSN provides free programs and services on a first-come first-served basis to qualifying senior facilities when the program or service becomes available.  Programs are generally offered first to our Members, and on occasion, to our Affiliates.  Programs are produced in strict quantities, and once they are used up, they are no longer available.  TSN does not maintain a “library” of programs. You are welcome to order any of our current programs if your facility meets the program qualifications.  If your site is accepted for Membership, TSN can then offer you future programs and services as they become available.

What is the TSN Wall Information Board?
The mainstay of our FREE Membership Program is our custom-designed wall magazine and bulletin board program.  Our editorial poster, "The Senior Network Report " is a FREE source of information about many pertinent, senior-focused issues.  Much more than just an attractive way to decorate a wall, it's a great way to show how much you care about the health and well-being of those you serve! To learn more, click here: 

TSN’s Wall Information Board

 

How long does it take to become a TSN Member?
Once your facility completes an application for TSN Membership, it is reviewed internally by TSN’s Community Outreach staff.  Your site will be contacted directly, generally by phone or email, within two weeks to discuss your application.  Qualified sites will be mailed an Information Packet, which contains additional details about TSN, as well as a Membership Agreement to be completed by your facility.  TSN will consider your facility a member as soon as the completed Membership Agreement is received at TSN offices, provided the senior facility qualifies for Membership.  TSN will ship the Wall Information Board within three months of receiving a completed Membership Agreement. 

 

Why does our site have to sign an Agreement?
The Senior Network asks your facility to sign a Membership Agreement since everything TSN provides is free of charge, and because we want to make sure that our members agree to post the bi-monthly TSN materials. Additionally, because TSN provides materials to members free of charge, we simply ask that your site comply with a few minor posting requests, and agree to hang the TSN Wall Information board in your facility.

What are my responsibilities as a TSN member?
It's so easy to be a TSN member! In fact, close to 85% of our members have been with TSN for 10 years or more! As a TSN member, your site will initially be asked to install our Wall Information Board in your facility. Once the board is in place, your facility will be asked to place our bi-monthly materials on the TSN Wall Information Board, and subsequently provide TSN with a brief Verification of Posting Affidavit which will be included in the bi-monthly mailing box. Members are never required to participate in a free program, but we make these available for your use and hope that your facility can use them. That's it! Everything else TSN provides is available at no risk, and no further obligation, and may be ordered voluntarily on behalf of your site! You are welcome to participate in as many or as few programs as you desire.

Our site has no room for a board or doesn’t meet your requirements, but would like to receive educational seminars and other programs.  Can we do so?
It depends! TSN provides certain items ONLY to TSN Members, such as the Wall Information Board and The Senior Network Report editorial poster.  Programs such as educational seminars are generally offered either first or exclusively to our Members. However, on occasion, and if quantities allow, TSN will offer qualifying non-member (“Affiliate”) sites the opportunity to receive educational video programs and professionally-led seminars.

 

If you would like to apply for TSN membership, please complete our Application for TSN Membership. If you have any questions, please feel free to contact us!

Case Studies - Contact Us - Current Offerings - FAQs - Application - Portal - Program Application - Programs - Testimonials - What We Offer